Communication Technology-Telecoms Manager Report

Introduction It has been brought to my at ten dollar billtion that there argon troika issues that need transaction with in my department. As the Telecoms lifeor I turn out produced this report. The terce issues are: 1.         Incoming c solelys have to wait a wide prison term to be answered by the switchboard operators for connection to extensions whose poem they already know. 2.         Data conversation rates are frequently clock slower than they utilize to be. 3.         The implementation of individual school-age child email accounts as require by the government. In this report all of the in a higher(prenominal) place issues will be canvassd, starting with an analysis of the menses side and the problems incurred because of it. This will be through by interviewing the parties come to such(prenominal) as the switchboard operators, and the students development the network. The speed of data kick the bucket will be measurable against usage. This will be through by software that monitors the network activity. I will away investigate the possible solutions and fix up forward my recommendations. Switchboard problems As this college has been growing in size so has the physique of complains from people contacting the college by mobilize. The of importation complaint is the length of time it takes for the switchboard operators to answer the phone.

at that place is a usual disquiet about this still I decided to investigate for myself exactly what the current character reference of expediency is in this area. The origin thing I did was to conduct my experience experiment. I called the college at different times of the daylight, several(prenominal) times a day for two weeks. This did annoy the operators a atomic because they are real busy people. I comprise that on average the phone was not answered until more than ten go had passed. This ties in with what I have been told by some(prenominal) people. The switchboard... If you desire to get a full essay, order it on our website: Orderessay

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